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Notes on a transparent apology

Notes on a transparent apology

Posted by Rob Walker on April 27, 2007
Posted Under: The People's Marketing,The Trend Industry

I’m still snickering over the recent comments of Fake Steve Jobs at about famous PR guy Steve Rubel. Rubel is one of these people who’s turned himself into a guru by touting the mighty Web and how it’s, you know, changing everything.

For example, it’s a great opportunity to “empower customer evangelists.” Actually, I first became aware of Rubel when he was talking up some project he’d come up with for Vespa, which basically involved “empowering” some Vespa fans to blog about Vespas, under the auspices of the company that makes Vespas. “What better way to evangelize the benefits of scootering than empowering existing customers to tell prospective scooterati why Vespa rocks?” he summarized. The two synthetic blogs that resulted were called Vespaway.com and Vespaquest.com. I kept an eye on them for a while, but then I forgot about them — and it’s not clear how that experiment panned out, since both those URLs lead to 404 Not Found error pages.

Still, Rubel ended up with a column in Ad Age, and a more prestigious job at Edelman. Probably he had some other success stories that I happen not to be aware of.

Anyway, one of his other big themes is transparency. Fake Steve Jobs finds something a little, uh, unconvincing about this. And then goes on the following rampage:

Apparently Rubel blabbered on Twitter that he doesn’t read PC Mag and in fact tosses his copy into the trash when it arrives. Smooth move for a PR guy right? [PC Magazine editor in chief Jim] Louderback blasted back here saying that since Mr. Bigshot PR man and blogger Steve Rubel of Edelman PR has so little respect for PC Mag, then he would start ignoring pitches from Edelman clients.

That in turn prompted this hilarious groveling open letter from Rubel to “Mr. Louderback” and everyone at Ziff Davis, which owns PC Mag. It’s really a must-read, if only because Rubel is one of these guys who’s been going around saying how the mainstream media doesn’t matter anymore, and how blogs are displacing all the big newspapers and magazines, blah blah blah … but here he is taking one deep down the windpipe on behalf of his clients, who no doubt carved him a new one for pissing off PC Mag.

From there it gets a little crude for the family-friendly environment of Murketing.com, so proceed at your own risk. And needless to say, I don’t necessarily endorse the views of Fake Steve.

But in this instance, I did find them amusing. I just thought I’d be transparent about that.

Further diversion may be found at MKTG Tumblr, and the Consumed Facebook page.

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